Creating confident officers
One of the biggest management challenges with security teams is their lack of ability to work together and communicate as a team. But it’s not their fault. They may never have been trained as a team, or only been trained based on what is required by law to achieve their licence to operate. And often, that training may lack quality and authenticity. Professional security teams, much like any other team, need to work effectively together to ensure they are both competent to carry out their duties and respond confidently in times of challenge and crisis, when they are needed the most. ESD supports the security operation of many prominent venues and brands with our enhanced security team training programme. An intensive day focused on decision making, communication and above all, teamwork. Our course builds on the very basic skills taught on basic SIA training courses and elevates officer skills and confidence through a series of discussions, presentations, and practical scenarios.
What you’ll learn
Our enhanced security team training includes:
How to make accurate decisions quickly
The core skills of a professional security team
Effective conflict resolution and de-escalation
How to manage challenging behaviour
Team based escorting and holding techniques
Recalling and reporting actions after incident
Effective team work and skill building
We'll work with you to help ensure that your security team and focused and following your operational protocols to the best of their ability.
This course includes discussions, team based exercises and sharing industry experience to enhance team cohesion.
All our courses
What makes ESD different from other forms of training?
Why ESD
FAQs
How long is the course?
Our Level 1 courses typically last between 4-5 hours and may also include pre-course video learning via our client e-learning portal. We include regular breaks and also a short break for lunch if the course runs over the lunchtime period. Our Enhanced Security Team Training course is 6 hours in duration, including a lunch break. Customised courses can vary in duration depending on the content of the course
Where does the training happen?
To maximise the working day before and after the course, our clients normally provide a suitable space in their office such as a conference room or large meeting room. We also have a network of available training spaces that we can hire if required. For our Enhanced Security Team Training Course, we prefer to deliver the course on-site to maximise the impact of environment training. If this is not possible due to operational reasons, we can source an appropriate venue.
Can anyone take part?
Anyone with a normal level of fitness and mobility can take part in our courses that have a physical training element. Our training is always progressive but low-impact.
What is the maximum number of people per course?
We recommend a group of 14-16 people for each course to ensure that training remains impactful, insightful and our instructors can offer personal feedback to each participant throughout the course. There is no upper limit to how many courses we can run.
How much are the courses?
We have a variety of pricing options depending on the course you would like to book and the number of staff you would like to be trained. Customised courses may also incur a design and development fee to ensure the training meets the needs of your staff and the situations they may face.
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